DNA Kit Management (subcategories below)
Categories: "Kit Activation", "DNA Results", "Reassign", "Share Results" & "Kit Download, Management & Deletion"
18 articles
How do I activate my DNA kit?
What should I do if I can't activate a DNA kit?
I bought a DNA kit as a gift - What’s next?
How do I activate a DNA kit purchased for someone else?
How do I collect my DNA sample?
Why am I receiving a message that there is a problem with the gender reported for my sample?
I activated someone else’s DNA kit. How can they view their results?
When I try to activate my kit it says "activation code is invalid". What can I do?