If you are a parent or legal guardian looking to view DNA results for a minor, please review the guidelines below based on your specific situation.
1. How to view Genealogy results
To comply with privacy laws, a minor’s DNA results must be managed by an adult.
If you are the legal guardian: You may submit a sample for a minor, provided you can give written confirmation of guardianship if requested.
If the minor activated the kit on their own account: Our privacy regulations will prevent the results from being displayed. Because we cannot "transfer" data between accounts, you will need our team to help you resolve this.
Need help?
Please reach out to us via our Contact us page selecting the category DNA > Managing DNA kits, so we can assist you with the manual setup.
2. Why can’t I see my child’s results?
If the results are missing or hidden, it is usually due to one of two reasons:
Account Restrictions: The kit was activated under the minor's email/account rather than the guardian's.
Health Kits: For medical privacy reasons, MyHeritage DNA Health features are strictly for adults (18+). You cannot buy, activate, or view Health results for a minor.