Guidance for changing password, email and questions related to password & email
13 articles
- I forgot my password. What can I do?
- How can I change my password?
- Why can’t I log in to my MyHeritage account with my email address?
- I changed my phone number/device, what can I do if I don’t get the Two-Factor-authentication (2FA) code?
- Can I change my email address in the MyHeritage mobile app?
- Does MyHeritage disclose email addresses?
- How can I reset my password and change my email address on Promethease?
- When I try to change email to a new address, why does it state that the email is already taken?
- How can I change my registered email address?
- I can't change my password
- I lost access to the email I used to sign up. How do I get back into my account?
- Why did I receive an email "Did you just log in to MyHeritage"?
- Why did my password expire?