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Why did I receive an email "Did you just log in to MyHeritage"?

Learn why you got a "Did you just log in to MyHeritage" email and how to check the devices on your account if you don't recognize a login

This article helps you understand why you received the MyHeritage email "Did you just log in to MyHeritage" and to check the devices on your MyHeritage account.


Why did I receive the email "Did you just log in to MyHeritage"?

MyHeritage sends you the email "Did you just log in to MyHeritage" when someone logs in to your MyHeritage account from a new device with a new IP address. If you don't recognize the login, it can mean that your MyHeritage account was breached. Here is an example of the email:


How do I check the devices on my MyHeritage account?

On the MyHeritage website, the "List of trusted and logged in devices" section in your Account settings lets you do the following:

  • See all devices that have a working session with your MyHeritage account, or that were marked as "trusted" for Two-Factor Authentication in the last 30 days, regardless of their login state.

  • Log out from your other devices without needing physical access to them.

To open the "List of trusted and logged in devices" section on the MyHeritage website, follow these steps:

  1. Log in to MyHeritage and click your name at the top-right corner of the page. A drop-down menu opens.

  2. Click "Account settings".

  3. On the Account settings page, find the "List of trusted and logged in devices" section and click "Show list of trusted and logged in devices".


What information does the list of trusted and logged in devices show?

For each device, the MyHeritage list of trusted and logged in devices shows the browser or app and the operating system, whether the device is currently active or when it was last accessed, and the country and IP address. The list includes logins from Family Tree Builder, the MyHeritage mobile app, and regular web access from a browser.


What should I do if I don't recognize a device?

If you don't recognize a device or an IP address in your MyHeritage list of trusted and logged in devices, your MyHeritage account may have been breached. Take these steps right away:

  1. In the "List of trusted and logged in devices" section, click "Log out" next to the device you don't recognize.

  2. In the window that opens, click "Log out" to confirm. The next time that device is used to access your MyHeritage account, it will need your password to log in.

  3. Change your MyHeritage password. For the steps, see: How can I change my password?

  4. Set up Two-Factor Authentication (2FA). 2FA is an extra layer of security that asks for a verification code when you log in from a new device.

To set up Two-Factor Authentication (2FA) for your MyHeritage account, see one of these articles:

To learn more about Two-Factor Authentication, see: What is the Two-Factor Authentication?

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