As part of the effort to increase the security of MyHeritage users' accounts, we implemented a "Device Management" feature. Those are the benefits of this feature:
It allows users to see all devices in which they have a working session with their MyHeritage account or that were marked as "trusted" for Two-Factor Authorization in the last 30 days regardless of their login state.
Users can log out from any device without the need for physical access to the device.
Login from a new device with a new IP will send users an email informing them about this event. If a user does not recognize the device, this can indicate that their account was breached and the user can take immediate actions, such as remotely logging out from that device and changing their password.
Here is an example of such an email:
In order to access the feature, go to the account settings page:
And open the device management section by pressing on this link:
For each device, we indicate the browser, operating system, IP, location and the last time an activity was performed using that device. The list will include logins from Family Tree Builder, the MyHeritage mobile app and of course regular web access from a browser.
If you aren't able to verify the devices and IP addresses, we recommend changing your password and setting up the Two-Factor Authentication. Check the links below to learn more about it:
What is Two-Factor Authentication?
How do I set up Two-Factor Authentication for my MyHeritage account?