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How do I disable Two-Factor Authentication for my MyHeritage account?

Updated over 2 months ago

To disable Two-Factor Authentication (2FA), log in to your MyHeritage account, navigate to Account settings, and click Disable in the Two-Factor Authentication section to confirm your choice.

Please Note:

  • DNA Privacy: If you have a DNA kit associated with your account (either a MyHeritage DNA kit or an uploaded DNA kit), enabling 2FA is required. This extra layer of protection helps ensure your sensitive DNA data stays secure.

  • Security Risk: Disabling 2FA makes your account more vulnerable to unauthorized access.

Step 1: Log in to your MyHeritage account

Visit the MyHeritage website and log in using your current email address and password.

Please note: In case you are unable to log into your account because you lost access to your Two-Factor Authentication (2FA) method, please ​​​​​​​click here.

Step 2: Access MyHeritage Account settings

Click on your name in the top right corner of the screen to open the drop-down menu. From the list of options, select Account settings.

Step 3: Locate the Two-Factor Authentication section

Scroll down the page to the security area. Next to your active 2FA method, click the Disable button.

Step 4: Verify your MyHeritage password

For your security, enter your current password in the box provided and click Continue. This ensures that only the account owner can lower the security settings.

Note: If you do not remember your password, use the forgot your password link to reset it before continuing.

Step 5: Confirm you wish to disable security

A final confirmation window will appear. Click "Yes, disable" to confirm that you wish to disable Two-Factor Authentication for your MyHeritage account.

You now disabled the Two-Factor Authentication for your MyHeritage account.

Frequently Asked Questions

  • Can I re-enable 2FA later? Yes, you can re-enable this feature at any time to protect your family tree and DNA data.

  • Is 2FA required for DNA users? Yes, if you have a DNA kit associated with your account (either a MyHeritage DNA kit or an uploaded DNA kit), enabling 2FA is required. This extra layer of protection helps ensure your sensitive DNA data stays secure.

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