If you're logged in to your MyHeritage account and would like to change your password, follow the steps below.
💡 Can't log in to your account? If you've forgotten your password or lost access to your registered email, skip to the "Can't log in to your account?" section at the bottom of this article.
How to change your password
Step 2 — Open Account settings
Step 2 — Open Account settings
Click on your name in the upper-right corner of the screen and select "Account settings" from the drop-down menu.
Step 3 — Click "Change password"
Step 3 — Click "Change password"
In your Account settings, click "Change password".
Step 4 — Enter your new password and save
Step 4 — Enter your new password and save
Enter your current password, then enter your new password and confirm it. Scroll down and click "Save".
Note: Make sure to pick a password different from your previous password, or you might receive an error message.
Can't log in to your account?
If you can't log in to your account, the steps you need to take will depend on your situation.
I've forgotten my password
👉 Reset it from the MyHeritage login screen — click "Forgot your password?" and follow the steps. A reset link will be sent to your registered email address.
For full instructions, see: I forgot my password. What can I do?
I've lost access to my registered email address
👉 Use the self-service Account Recovery Wizard to regain access to your account. You only need to know the email address you registered with — you do not need to be able to log in to it.
The wizard will ask you to verify your identity before making any changes.
Depending on the information linked to your account, this will be done via:
SMS verification — if you have a phone number saved to your account, we'll send a verification code to your mobile device
Verification questions — if no phone number is linked, you'll be asked to answer questions about your account to confirm your identity
📌 Please note: Make sure you are fully logged out of MyHeritage before starting the Account Recovery Wizard, otherwise the process will not work correctly.
For full instructions, see: I lost access to the email I used to sign up. How do I get back into my account?
💡 Already on the MyHeritage login screen? You can start the Account Recovery process directly — look for "Can't access your email?" in either the Forgot Password window or the "Having Trouble Logging In?" pop-up.