If you'd like to change the email address linked to your MyHeritage account, follow the steps below. If you no longer have access to your current registered email, you don't need to scroll down first — see the tip right below for the fastest way to start, or the full "Lost access to your registered email address?" section at the bottom of this article for step-by-step details.
💡 Lost access to your registered email?
You can start the Account Recovery process directly from the MyHeritage login screen — no need to search for a link. Look for "Can't access your email?" in either the Forgot Password window or the "Having Trouble Logging In?" pop-up. Both will take you directly to the Account Recovery Wizard.
How to change your registered email address
Click on the steps below to open the collapsible instruction.
Step 1 — Log in to your account
Step 1 — Log in to your account
Log in to MyHeritage using your current email address and password.
💡 Forgot your password? Click "Forgot your password?" on the login screen and follow the steps to reset it first. You'll need to be logged in before you can change your email address. For full instructions, see: I forgot my password. What can I do?
Step 2 — Open Account settings
Step 2 — Open Account settings
Click on your name in the upper-right corner of the screen and select "Account settings" from the drop-down menu.
Step 3 — Click "Change email"
Step 3 — Click "Change email"
In your Account settings, click "Change email".
💡 If your account is linked to Google sign-in, there's one more step before you can continue — see below. If not, skip straight to Step 4.
Before you continue to Step 4: if your account is linked to Google sign-in
Before you continue to Step 4: if your account is linked to Google sign-in
💡 Signed up with Google? If your account is linked to Google sign-in, you'll see a message letting you know you need to disconnect it before changing your email. Click "Continue" and we'll send a verification code to your current registered email address. Enter the code to confirm it's you, and your account will be disconnected from Google automatically.
Once this is done, all your other active sessions will be logged out for security — you'll stay logged in on this device. You can then continue with the steps below to set your new email address.
We'll send a one-time verification code to your current registered email address.
Enter the code when prompted.
Once verified, your Google sign-in is unlinked from your account, and you're signed out on any other devices you were logged into (you'll stay logged in on the device you're using now).
You'll then continue straight into Step 4 below.
💡 Don't know your MyHeritage password?
That's expected if you signed up with Google — you were never asked to set one. Once you're unlinked, use "Forgot your password?" on the login screen to set one before completing Step 4. For full instructions see: I forgot my password. What can I do?
Step 4 — Enter your new email address and save
Step 4 — Enter your new email address and save
Enter your new email address in the "Email" field, confirm your password, then scroll down and click "Save".
💡 Don't remember your password? Click "Forgot your password?" on the login screen to reset it first, then come back and complete this step. For full instructions, see: I forgot my password. What can I do?
Do you have a DNA kit?
If you have one or more activated DNA kits but haven't set up Two-Factor Authentication (2FA) on your account yet, a pop-up will appear informing you that an email has been sent to your current registered address with instructions on how to proceed.
Do you use Family Tree Builder?
If you use the Family Tree Builder software, remember to update your login details in the program as well. For instructions, see: How do I change my login details in Family Tree Builder?
Lost access to your registered email address?
If you can no longer access the email address linked to your MyHeritage account, you won't be able to change it directly from your account settings. Instead, use the self-service Account Recovery Wizard to update your registered email to one you currently have access to.
The wizard will ask you to verify your identity before making any changes. Depending on the information linked to your account, this will be done via:
SMS verification — if you have a phone number saved to your account, we'll send a verification code to your mobile device
Verification questions — if no phone number is linked, you'll be asked to answer questions about your account to confirm your identity
📌 Please note: Make sure you are fully logged out of MyHeritage before starting the Account Recovery Wizard, otherwise the process will not work correctly.
⚠️ Signed up with Google or Apple?
This self-service option isn't available to you yet if you're also locked out of your account. Please submit a request via the Contact Us form to us.
You can find full instructions under the section "I don't know or remember my registered email address" in this article: I lost access to the email I used to sign up. How do I get back into my account?