Email addresses can only be used to create one account. If you try to change your email address in your profile or to log in and you get the error message 'This email address is already taken', it means the email address you entered is already registered at MyHeritage. Here is what you need to do:
- Make sure the email address you typed is correct and doesn't have any typos.
- Try your other email addresses if you have more than one
- You might be registered with an email address that has typos. If you think it might be the case, please contact our support team.
- You might have already registered in the past with this email address. In this case, please contact our support team.