Questions about a Charge
Renewals, Charges & Refunds
11 articles
- Why was I charged?
- Why was I charged twice?
- What should I do if I was charged twice ?
- How can I request a refund?
- How can I cancel the automatic renewal of a subscription?
- Why Did the Price of My Subscription Change?
- How do I cancel a Reimagine subscription?
- If I have a Geni subscription, why am I being asked to pay for MyHeritage?
- How do I cancel a subscription I purchased via the MyHeritage or Reimagine App?
- Why did my payment not go through?
- Where is my Refund?