Questions about a Charge
Renewals, Charges & Refunds
10 articles
Why was I charged?
Why was I charged twice?
What should I do if I was charged twice ?
How can I request a refund?
How can I cancel the automatic renewal of a subscription?
Why Did the Price of My Subscription Change?
How do I cancel a Reimagine subscription?
If I have a Geni subscription, why am I being asked to pay for MyHeritage?
How do I cancel a subscription I purchased via the MyHeritage or Reimagine App?
Why did my payment not go through?
