Please note that DNA samples received in the lab on the same day are not necessarily processed at the same time.
If you bought a MyHeritage DNA kit or a MyHeritage DNA Health kit, you will receive your results approximately 3–4 weeks after your DNA sample arrives at our lab.
If you’ve upgraded an existing MyHeritage DNA kit to MyHeritage DNA Health in order to receive Health reports, there are two possible scenarios:
a. If your DNA kit was processed using MyHeritage’s GSA chip, which is the case if your ancestry results were provided to you in April 2019 or later, your health reports will be ready in a few days. In the U.S., it may take up to one week because of additional review by the physician network PWNHealth.
b. If your DNA kit was processed using MyHeritage’s Omni chip, which is the case if your ancestry results were provided to you before April 2019, it will take 3–4 weeks until you get your health reports. The reason is that MyHeritage’s lab needs to process your DNA sample again using the newer GSA chip. This takes place at no additional cost but requires more time.
We will notify you by email when your health reports are ready, and you’ll be able to access them securely on the MyHeritage website.