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How do I activate my MyHeritage DNA 360° kit?

Activate your MyHeritage DNA 360° kit step by step, including the consent screens and the personal and family health questionnaires

Use this article to activate your MyHeritage DNA 360° kit, step by step.

⚠️ Activate your MyHeritage DNA 360° kit before sending it to the lab:

The analysis of your sample cannot begin until activation is complete. If your MyHeritage DNA 360° kit arrives at the lab without being activated, the processing of your sample is on hold until the activation is complete.

MyHeritage DNA testing kit review: an affordable and fuss-free DNA test | T3If you have a standard MyHeritage DNA kit instead, see:


Before you activate your MyHeritage DNA 360° kit

Activating your MyHeritage DNA 360° kit has three parts:

  • Consent screens

  • A short personal questionnaire

  • A family health questionnaire

Your MyHeritage DNA 360° kit is only activated at the very end, when you click "Activate and Continue" after the family health questionnaire.

Before you start, check these points:

  • Your activation code: Find the activation code on the side of your kit box, vial or on your activation card.

  • Your age: You need to be 18 or older to take the MyHeritage DNA 360° test.

  • Your own account: The person taking the test activates the MyHeritage DNA 360° kit on their own MyHeritage account. If someone else bought the kit for you, you can still activate it on your own account.

  • One kit per account: Each MyHeritage account can have only one activated MyHeritage DNA 360° kit.

  • Your device: Activate your MyHeritage DNA 360° kit on the MyHeritage website, on a computer or in a mobile browser. You can't activate it in the MyHeritage app.

💡 What you'll need: The activation code on the side of your MyHeritage DNA 360° kit box, vial or on your activation card.


How to activate your MyHeritage DNA 360° kit

Step 1 — Log in to your own MyHeritage account

To activate your MyHeritage DNA 360° kit, log in to your own MyHeritage account, the account of the person taking the test. If you don't have an account yet, create a free MyHeritage account first. You may be asked to re-enter your password to confirm it's you.


Step 2 — Enter your activation code

Enter the activation code from the side of your MyHeritage DNA 360° box, vial or from your activation card. Check the code carefully before you continue.


Step 3 — Click "Continue"

Click "Continue" to move on to the MyHeritage DNA 360° consent screens.


Step 4 — Review and accept the consent screens

Next, you'll go through the MyHeritage DNA 360° consent screens. Some consents are required, and some are optional choices:

  • The MyHeritage Terms and Conditions and Privacy Policy (required)

  • In the United States only: The consent and terms of PWNHealth, the independent physician network (required)

  • Consent for MyHeritage to process your genetic data (required)

  • Whether to enable DNA Matches

  • Whether to let your DNA Matches view and download the DNA segments you share

  • Whether to take part in the MyHeritage DNA Research Project

  • Whether to share your deidentified genetic data with trusted academic institutions and pharmaceutical research partners

  • In the United States only: Whether research partners may match your deidentified genetic data with electronic health records. This choice appears only if you agree to share your data with research partners.

  • Whether you'd like to be contacted about research opportunities, such as studies or clinical trials.

Taking part in research is voluntary. You'll receive your MyHeritage DNA 360° results whatever you choose, and you can change your optional choices at any time. See: What are the privacy options for my DNA data?


Step 5 — Review your choices and click "Continue"

You'll see a summary of your consent choices. If everything looks right, click "Continue" to move on to your personal questionnaire. This doesn't activate your MyHeritage DNA 360° kit yet.


Step 6 — Complete your personal questionnaire

In the MyHeritage DNA 360° personal questionnaire, you'll answer a short set of questions about yourself. Please answer as accurately as you can:

  • Full name (United States only)

  • Sex

  • Date of birth

  • Country, state or region, and address

  • Phone number

  • How much genetic health information you'd like to receive

  • Ethnicity

💡If you stop partway through the MyHeritage DNA 360° questionnaires, your answers are saved, and you can continue where you left off.


Step 7 — Complete the family health questionnaire and activate your kit

Next, you'll answer a short set of yes/no questions about health conditions that run in your family.

When you're done, click "Activate and Continue". Your MyHeritage DNA 360° kit is activated at this step, and you'll see the instructions for sending your sample back.

If you stopped before this step, your MyHeritage DNA 360° kit isn't activated yet.


What happens after you activate your MyHeritage DNA 360° kit?

Once your MyHeritage DNA 360° kit is activated, send your sample back to the lab. For your MyHeritage DNA 360° kit the return envelope in your kit is prepaid, so you don't need to pay for postage. See: How do I ship back my MyHeritage DNA 360° sample and to which address?

⚠️ Activate before sending your sample: The lab can't begin processing a sample until its kit is activated, so finish all seven steps before you mail it back.

You'll receive your MyHeritage DNA 360° results 6–8 weeks after the lab receives your sample. We'll email you when your results are ready.


Having trouble activating your MyHeritage DNA 360° kit?

If your activation code doesn't work, see: What should I do if I can't activate a DNA kit?

If you lost your activation code, see: What should I do if I lost my DNA kit's activation code?

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