If you're waiting for your MyHeritage DNA results, you're in the right place. This article explains how long the lab needs after your DNA sample arrives, what happens in the lab, and what to do if your DNA results take longer.
Here is the short answer, counted from the day your DNA kit shows as "Received at the lab":
MyHeritage DNA kit or MyHeritage DNA Health kit: About 3 to 4 weeks.
MyHeritage DNA 360° kit: 6 to 8 weeks. See: What is the MyHeritage DNA 360° kit?
Health reports after a Health upgrade: See: How long will it take to get my Health reports?
These times start only when your DNA sample reaches the lab. The time your DNA sample needs to get to the lab is separate. See: Has my DNA sample arrived at the lab?
DNA kits that arrive at the lab on the same day aren't always processed at the same time, so your DNA kits might be ready on different days. MyHeritage sends you an email when each DNA kit is ready.
What happens to my DNA sample in the lab?
After the lab in Houston, Texas, receives your MyHeritage DNA sample, it checks that the DNA kit is complete and readable and gives your sample a barcode, so your sample can be tracked without your name. The lab then extracts the DNA from your cheek swabs and reads it with Whole Genome Sequencing (WGS), which covers about 3 billion base pairs. MyHeritage DNA Health kits are processed with the GSA chip, a genotyping chip that reads a fixed set of genetic markers.
MyHeritage then analyzes your DNA data to calculate your Ethnicity Estimate and to find your DNA Matches. For more about Whole Genome Sequencing, see: What is Whole Genome Sequencing (WGS) that MyHeritage now uses for its DNA tests?
How can I follow the progress of my DNA kit in the lab?
You can follow your MyHeritage DNA kit in the tracker in your MyHeritage account:
Log in to your MyHeritage account.
Hover over the "DNA" tab at the top of the page and click "Manage DNA kits".
Click the three dots next to your DNA kit and select "Track kit".
The tracker shows which step of the lab process your DNA kit is at. MyHeritage emails you when your DNA results are ready.
My DNA results are late. What should I do?
If your MyHeritage DNA results aren't ready 4 weeks after your DNA kit showed as "Received at the lab", check the following:
Is your DNA kit activated? The lab can't start until you activate your DNA kit, and a DNA kit that's activated late goes to the back of the processing queue. See: How do I activate my DNA kit?
For a MyHeritage DNA 360° kit, see: How do I activate my MyHeritage DNA 360° kit?
Did you get an email about your DNA sample? For example, an email that the lab couldn't process your DNA sample, or that gender information is needed. Each email explains what to do. For details, see: Where are my DNA results?
Are you logged in to the right account? Your DNA results might be ready in a different MyHeritage account. See: Where are my DNA results?
If none of these apply, contact us and include your DNA kit code.