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Sudden glitch in SM (by others, awaiting our action)
Paul J. Lareau
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Moving from the main SM page thru the link to the listing of SM's approved by others waiting for our approval/rejection, I am suddenly taken to a blank screen from which I cannot move, and must X-out and re-enter the program.    This only started a couple of hours ago, but I have a clue where the problem lies.

I have been working my way down that list working for the last week on all the SM's approved by others.   Everything has been working as designed, except for one website (Anne Charland's site).    I normally work through a couple of dozen sites cleaning up all pre-approved SM's, then, because the ones I have completed do not drop automatically from the list, I reenter the page, and that causes this list of sites to update, dropping those that I have completed.    I then proceed to do another group, and so on. 

I had noticed for a while that the Anne Charland site, although I have cleared all it's pre-approved SM's, remains on the list.   When I select it to have it display its SM's, it processes for a while, then ends without finding any.  At that point, I can simply select another (anywhere either before or after it on the list), and it processes that just fine.    But the Charland site remains on the list  whenever I replot it.

Today, I completed all the sites on that were higher on the list (that had more SM's waiting than Charland), so that the Charland site is at the top of the list.   Something in the code on the Charland site now inhibits access to the list through the link.   

 I hope this makes more sense to you than it does to me while reading it over!    ;-)))   Thanks.

Paul J. Lareau

Paul J. Lareau
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RE: Sudden glitch in SM (by others, awaiting our action)
Lior Shaked
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Hi Paul,

Thanks for writing to us.

I just wanted to let you know that this matter is currently being looked into. I wil lupdate it when we find the solution, as soon as possible. 

Best Regards,

Lior / MyHeritage.com Support Team 

Lior Shaked
Israel
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RE: Sudden glitch in SM (by others, awaiting our action) [2]
Paul J. Lareau
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Additional notes:

The Charland Web Site, when listed on the Previously-Approved SM Listing, is listed with a generic name (Family Web Site).    It seems that was not true earlier, but it is now.

Since the earlier note, other sites with more SMs awaiting have listed above the Charland Site, and the glitch problem does not occur.   Only when the Charland site is first on the list does the described error occur. 

Paul

 

Paul J. Lareau
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