If you want to change your password you must do it on the online site or mobile web browser. Changing your password in the mobile app is currently not supported. Click here to learn how to change your password on MyHeritage
If you no longer have access to the email address associated with your MyHeritage account AND forgot your password, or are experiencing issues with your Two-Factor Authentication (2FA) method, please click here.
If we have a phone number linked with your MyHeritage account, we will use that phone number to send you an SMS to help verify your identity. If there is no phone number linked, you have an option to answer verification questions.