There are two main reasons why certain Health reports may not be appearing in your account:
1. Your questionnaire answers
When you completed the Health Questionnaire, you provided information about your personal and family health history. Based on your answers, certain reports — such as hereditary cancer reports, neurological condition reports, or carrier status reports — may have been excluded. This is done to ensure the results you receive are appropriate and meaningful for your specific situation.
For more information, see: Why Are Some of My Health Reports Excluded? — Family & Personal Health History
2. Your ancestry background
Polygenic Risk Score (PRS) reports are currently only available to customers whose Ethnicity Estimate shows more than 95% European ancestry. This is an industry-wide limitation based on the available scientific data.
For more information, see: Why are the polygenic risk reports only available for people of European descent?