Log in to your MyHeritage account on the web and select “Traits” from the DNA menu.
Clicking this button takes you to the main Traits page, where you can learn all about the DNA Traits product. To get it, click "Unlock your Trait reports". Once you complete your purchase, you'll be sent back to the main Traits page. From there, click "Generate Trait Reports" (indicated below in red). If prompted, provide consent for DNA data processing. This step is mandatory to proceed with generating the report.
What Happens If I Don’t See the Option to Generate the Report?
Ensure you are logged into the account associated with the DNA kit.
Check if you have already provided consent for DNA data processing. If not, you will be prompted to do so during the report generation process.
Notifications and Timelines
After generating the report, you will receive an email notification once it is ready to view.
The report will appear in the "Traits" section of your DNA area in your MyHeritage account.
Accessing Your DNA Traits Results
Once your DNA Traits report is ready, you can view it directly in your MyHeritage account:
Log in to your account.
Navigate to the "DNA" section and select "Traits".
Follow the on-screen instructions to access the detailed Traits report for your DNA kit.
Why Didn’t I Receive My DNA Traits Results Immediately After Payment?
DNA Traits reports are only available after the DNA results for your kit have been processed. Ensure that your DNA kit is valid and associated with your account.
If you have already purchased DNA Traits, follow the steps above to manually generate the report.
Important Information about the purchase of DNA Traits
Consent Required: To generate your Trait reports, you must consent to the processing of your DNA data.
Report Availability: The reports will typically be ready much sooner, but may take up to 24 hours. You will receive an email notification as soon as they are available.
Multiple Kits: If you manage more than one DNA kit, a separate upgrade purchase is required for each kit. If you upgrade a kit you manage for another MyHeritage member, both you and the test-taker will be able to view the reports.
DNA Uploads: You can upgrade to receive Trait reports even if you previously uploaded your DNA data from Ancestry, 23andMe, or FamilyTreeDNA (FTDNA).
In case you are wondering what DNA Traits are, you can learn more in the following FAQ: What are DNA Traits?