Contact us
We are here to provide you with comprehensive, personal assistance, so you can make the most of MyHeritage.
Our caring team of representatives provides support in 17 languages.
Call us toll-free
| Country | Phone number | Hours of operation |
|---|---|---|
| Australia | (+61) 1800 731 768 | Sunday through Thursday, 5 pm – 07 am AEDT & Friday 5 pm – 1 am AEDT |
| Austria | (+43) 800 80 2582 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| Belgium | (+32) 800 26 102 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| Canada | (+1) 844 921 2230 | Monday through Friday, 7am – 5pm MST (Billing & Sales) ; Sunday through Thursday, 11 pm MST - 3 pm MST (Technical Support) |
| Denmark | (+45) 808 201 32 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| France | (+33) 08050 800 98 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| Germany | (+49) 0800 589 3922 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| Ireland | (+353) 1800 817 330 | Sunday through Thursday, 06:00 – 20:00 GMT & Friday 06:00 – 14:00 GMT |
| Israel | (+972) 1801 2222 99 | Sunday through Thursday, 08:00 – 22:00 IST & Friday 08:00 – 16:00 IST |
| Netherlands | (+31) 0800 24 00013 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| New Zealand | (+64) 0800 995 069 | Sunday through Thursday, 19:00 – 09:00 NZDT & Friday 19:00 – 03:00 NZDT |
| Norway | (+47) 800 24 741 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| South Africa | (+27) 800 980 785 | Sunday through Thursday, 08:00 – 22:00 SAST & Friday 08:00 – 16:00 SAST |
| Spain | (+34) 900 838 969 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| Sweden | (+46) 020 889 289 | Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET |
| USA | (+1) 877 432 3135 | Monday through Friday, 7am – 5pm MST (Billing & Sales) ; Sunday through Thursday, 11 pm MST - 3 pm MST (Technical Support) |
| United Kingdom | (+44) 80 0098 8125 | Sunday through Thursday, 06:00 – 20:00 GMT & Friday 06:00 – 14:00 GMT |
| Other locations | +1 385 313 9758 * | Sunday through Thursday, 06:00 – 20:00 GMT & Friday 06:00 – 14:00 GMT *Charges may apply, check with your network provider for details |
Canada
Monday through Friday, 7am – 5pm MST (Billing & Sales) ; Sunday through Thursday, 11 pm MST - 3 pm MST (Technical Support)
Netherlands
Sunday through Thursday, 07:00 – 21:00 CET & Friday 07:00 – 15:00 CET
New Zealand
Sunday through Thursday, 19:00 – 09:00 NZDT & Friday 19:00 – 03:00 NZDT
South Africa
Sunday through Thursday, 08:00 – 22:00 SAST & Friday 08:00 – 16:00 SAST
USA
Monday through Friday, 7am – 5pm MST (Billing & Sales) ; Sunday through Thursday, 11 pm MST - 3 pm MST (Technical Support)
United Kingdom
Sunday through Thursday, 06:00 – 20:00 GMT & Friday 06:00 – 14:00 GMT
Other locations
Sunday through Thursday, 06:00 – 20:00 GMT & Friday 06:00 – 14:00 GMT
*Charges may apply, check with your network provider for details