Subscription Status & Questions
13 articles
Where can I see the status of my subscription?
How can I see when my site subscription expires?
I don't have access to Premium features although I have paid, can you help?
How Do I Know When My Subscription Will Renew?
If I upgraded the wrong family site, can you transfer the subscription to the right site?
How can I downgrade my family site back to Basic?
I Paid for a Subscription but I Can't Access Some of the Features - Why?
What should I do if I didn't get the upgrade I paid for?
I have a MyHeritage Complete plan. Do I need to pay to use Reimagine?
I upgraded to Premium, why does Family Tree Builder ask me to upgrade again?
If I have a Premium or PremiumPlus family site, can I access the MyHeritage historical records search engine?
How can I activate my Omni Plan on OldNews.com, Geni and Family Tree Webinars?
How do I use my subscription as an LDS member?