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Tech Support Checklist

Updated over 4 months ago

Kindly provide us with the following information so that we can investigate further and assist you more efficiently.
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Step-by-step description
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Please include a step-by-step description of the actions you are taking (what you are clicking on), including accompanying screenshots which highlight the issue.
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Screenshots

To learn how to take screenshots of the issue you're experiencing, please click here.
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Your browser and OS
Tell us which Internet browser you're using: Google Chrome, Mozilla Firefox, Microsoft Edge, or other.
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Tell us also what Operating System you are using (including the version): Windows or macOS. If you're using a smartphone: iOS or Android​​​​​​​

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