When you sync your family tree with your online family site, in addition to sharing the tree with your family members, you also create an online backup that can be restored anytime. Because of that, we strongly recommend syncing an updated version of your family tree on a regular basis.
In case you wish to restore the family tree from your family site, please follow these steps:
1. Open the Family Tree Builder software.
Note: If you had a computer crash you will first need to install the Family Tree Builder software on your computer. Please click on the following link: https://www.myheritage.com/family-tree-builder to download and install Family Tree Builder software to your computer.
2. In the upper menu bar click on ‘File’ and select ‘Restore Project’.
3. In the restore screen, choose ’Restore from online family site’ and click ‘Next’.
4. The next screen will display all family trees that exist under your account. Choose the family trees you want to restore and click ‘Download now’.
5. If the family tree contains any photos, you will be prompted to restore the photos from your family site.
Note:
You can restore photos from your site manually.
To do so, please click on the ‘Photos’ button on the main toolbar, and in the upper menu bar click on ‘Photos’ and select ‘Restore photos from family site’.
That’s it! Your family tree should be restored from your online family site.
To learn more about this topic, read this article on the MyHeritage Knowledge Base: How to Restore a Project on FTB. On the MyHeritage Knowledge Base, you'll find additional articles, webinars, and how-to videos that can help you master your genealogy skills".