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Photo upload problems
Mark Prusinowski
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When publishing from FTB, not all photos are uploaded.  My storage space is approx. only half used in the MH website.  What gives?  All photos are in FTB and all are tagged.  Have saved and published twice with same results.  Are there any limitations to file size of photos?  Most of mine have been scanned at at fairly high resolution.  Here is copy of error report:

Warning: 4 photos were not added to the site. The photos may be missing, have incompatible format or are corrupt. Alternatively, the site may have reached maximum capacity. The 'charnowski' site is currently at the Basic plan. If this is the case, please upgrade the capacity of this site to a better plan, which can be done here. After upgrading, publish your family tree again.

 

All photos were JPEG and 8-12 MB

Mark Prusinowski
North Canton, OH
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RE: Photo upload problems
Esther Weinberg
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Hi,

Are you still having problems with the photos on your site?

I suggest that you change the sizes of the photos and then try again. 

Certain photos work better when they are smaller. 

If you continue to have difficulties with this, Please let us know at support@myheritage.com. 

Best Regards, 

Esther / MyHeritage Team 

Esther Weinberg
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