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Relationship report display denial,for 3rd ,4th etc.family
Toni Ziv
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Until yesterday, I  was able to check any relationship report, relating to myself and any other family individual,no matter how far away,even 14 steps away showed the relationship connection.Since this morning,I am only able to check  a relationship  report and  as far as 2nd  cousins,and that vicinity. As I am doing most of  the research in collaboration with my son,this makes things very difficult and poses  a major drawback in my research. Is this a temporary problem ? If not how can this be solved for me and anyone elses benefit. ?  Await a reply.Thanking you in advance.     Toni Ziv
Toni Ziv
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RE: Relationship report display denial,for 3rd ,4th etc.family
Aviv Ben-Arie
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Hi Toni,

Thank you for writing to us.

Let me explain why you can no longer see certain relationships in your tree:

For trees with less than or equal to 5000 people, you can see all relationships.

For trees with over 5000 people and less than 17,000 individuals it is limited:

For direct ancestors/descendants you can see relationships of up to 20 degrees

For non-direct relatives, you can only see the relationships for people that are 2 steps away.

We do apologize for the inconvenience, but this is so that your tree loads quickly, and does not get stuck. 

Regards,

Aviv

MyHeritage.com Team  

Aviv Ben-Arie
Israel
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3
RE: Relationship report display denial,for 3rd ,4th etc.family
Eric Dalton
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If the tree gets too many people in it, the relationship status goes down like that. I don't know if that's the issue with your tree, but it sounds like it. It's really annoying for me too.
Eric Dalton
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4
RE: Relationship report display denial,for 3rd ,4th etc.family [2]
member
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I just tested this myself and the relationship report beautifully (with pictures) and accurately displayed a relationship by marriage in 15 steps.  Of course it also works in FTB, but without pictures.
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5
RE: Relationship report display denial,for 3rd ,4th etc.family [3]
member
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I also just tested a 6th cousin relationship--it works.
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6
RE: Relationship report display denial,for 3rd ,4th etc.family [4]
Eric Dalton
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Mine used to, but since I now have 10,000 people in my tree, it doesn't anymore. : (
Eric Dalton
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7
RE: Relationship report display denial,for 3rd ,4th etc.family [5]
member
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You may be right--I just checked and my family tree has 2,222 (nice number!) people.  I wonder at which point the trouble starts?
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8
RE: Relationship report display denial,for 3rd ,4th etc.family [6]
Eric Dalton
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I've heard it's about 5000. I didn't pay close enough attention.
Eric Dalton
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