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Invite family member
Roger Berg
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My aunt has got a new computer and since I sent an invitation to her old computer I can't send a new invitaion to the same mail address?
Roger Berg
Sverige
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2
RE: Invite family member
Colin A Rout
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I dont know if this is a wind up, but,

 

She should use the same email and password that she had with the old computer.

 

you can log onto myheritage from any computer  in the world with the email and password that she has.

Colin A Rout
Langoelan
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3
RE: Invite family member [2]
Esther Weinberg
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Hi!

Once she has logged in with her old information, she can click on the MyProfile button on the top right of the screen and edit her profile and change her email address and password. 

Best Regards, 

Esther / MyHeritage Team

 

Esther Weinberg
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4
RE: Invite family member [3]
Dan Poelman
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Sorry, not to hijack this thread but why can't we use the same email to other member of the family (often spouses)?

I always get the same message:

Email belongs to another member of the site

 

Dan Poelman
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5
RE: Invite family member [4]
Esther Weinberg
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Hi Daniel,

Thank you for writing to us.

Accounts at MyHeritage.com are created using a person’s email address as the unique log in for that account.

Two different accounts cannot share the same log in.

It is necessary to invite each member with a different email address.

We know that many couples share the same email address. We are sorry, but cannot make exceptions in this case.

Best Regards, Esther / MyHeritage Team

 

Esther Weinberg
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