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Where is my info?
Judith Kimsey
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Home page > Settings > Genealogy > Nothing I entered below my photo shows up--e.g., About Our Family and Missing Pieces. I'm not sure where they're supposed to post, but I've been all over my website and can't find them. Where are those two sections? How do I direct people to them?

Also, is it possible to view my website not as the site manager, but as others will see it?

 

Thanks--Judy

Judith Kimsey
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RE: Where is my info?
Shachar Biran
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Hi Judith

The "About Our Family" and "Missing Pieces" display in the 'Manage Trees' page, to reach this page:

click 'Family Tree' tab > 'Manage trees'> under the trees summary you will see "About Our Family" and under that "Missing Pieces"

Best Regards

Shachar

MyHeritage.com team

Shachar Biran
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RE: Where is my info? [2]
Judith Kimsey
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Thanks, I got another email on this, and I'll repeat what I said in my reply to that one. While I appreciate finally knowing where this information lands,I have to say I'm stunned.

For a visitor to have to go to "Manage Trees" to view "About Our Family", etc. is totally non-intuitive and borderline ridiculous. Why would a visitor go to Manage Trees to get any more information at all, as managing the tree is usually a function of the site manager? What does managing trees have to do with About Our Family or Missing Pieces (Please cap "Pieces") For that matter, does the Manage Trees tab even show up on what the visitor sees? 

Actually, it just hit me that this might be a language thing and not a navigation thing. Maybe the tab just needs to be renamed. If that's the issue, I'd go for two tabs--About Our Family and Missing Ancestors ("Pieces" doesn't tell you much--besides, a person isn't a "piece"). Also, most genealogists are looking for that missing person/link--this is critical and should be front and center.

If it has to be one tab, then maybe "More Family Info" (not very good, but you get the idea.

Meanwhile--adult supervision for the programmers. Someone needs to monitor their work.

jk

 

 

Judith Kimsey
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4
RE: Where is my info? [3]
Shachar Biran
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Hi Judy

I agree this is non-intuitive at all. This is a result of different changes and transformations this page has had in the past.

I appreciate your suggestions and will forward it to our development team.

Thanks for the input, and I apologize for the inconvenience

 

Shachar

MyHeritage.com

Shachar Biran
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