I have exported a GEN file so another family member can see it, however when importing it into another program [family tree quick and easy] it shows a error file of unknown tags, also the photos do not appear to be included in the file, when exporting to a gen file it asks if the photos should be in a subfolder or not, which is the correct answer to give to have the photos imported into the other program, ive tried both... i have attached a txt file of the error tags encounted
Thank you for writing to us.
Most of the errors in the import report were due to custom fields used by Family Tree Builder, not recognized by the program you used. It is considered a valid practice to have custom fields and they all begin with an undercore (_), e.g.
_IMG, _PHOT, etc. So you can ignore this.
I venture to suggest that the specific program you were trying to transfer the GEDCOM into, is incapable of importing photos referenced in GEDCOM files. Many programs suffer from such limitation, because many programs cannot even export photos into GEDCOM files to begin with, like FamilyTreeMaker (FTB). You can check this by importing the same GEDCOM file into Family Tree Builder (into another project) and you will see that the photos have been transferred properly.
If you would like another relative of yours to review the tree I recommend that you export the data into a chart, a book report, an Excel sheet; or ask the relative to install Family Tree Builder and send him the entire projec file (File > Manage Projects, select projects and choose Export Package, send him the single package file). The relative can go to File > Manage Projects on his computer, select Import Package and import your project with all its photos, as-is, intact, without any format conversions.
Esther / MyHeritage Team
(this answer was edited by Gilad)