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Sibling Smart Matches
Dianne Staples
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When I reject or confirm a smart match it also changes the match for similiar names. e.g I have 2 sisters Maria and Helen Maria. Both names come up as matches for each other. If I'm doing Maria's matches and set the matches to Helen Maria as rejected then it also will change Helen Maria's smart matches to Helen Maria to rejected. Like wise when I set Maria's matches to Maria to confirmed it also changes the matches for Helen Maria to Maria to confirmed. I have gone back and forwards between the two several times but each one always changes the other as well. I have tried using the change status button on the mtach listing page as well as going into the match and changing it on the person's page. I've also tried re-installing the program. The problem is not only with these 2 siblings but others as well. Is this a bug or am I doing something wrong?
Dianne Staples
Antioch, IL
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RE: Sibling Smart Matches
Noam
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Hi Dianne,

This is not the way the Reject function is supposed to work.

Could you please send me your project, so I can try to reproduce this problem?

You can do this using the File > Manage Projects menu in Family Tree Builder.

Highlight your project, and choose to export a package. There is no need to add the photos.

Save the package on your computer, and send it to noam at myheritage dot com.

 

Regards,

Noam \ MyHeritage Team 

Noam
Israel
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