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Changing Names
Thomas Kunetz
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Hello all.

 

I have an issue with one of my relative.

 She had 2 children with one man. Was never married and is separated since.

So in the tree, the children have a different name than the mother.

However, whenever the mother is referenced in emails, notifications or any other sort, her name is changed to use the father's name.

 

How can we forec the system to use the only name she ever got ?

 PS : I am only using the web version as FTB is not (yet) available for Mac :(

Thx.

Thomas Kunetz
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2
RE: Changing Names
Naty Rabin
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Dear Thomas,

This issue should be resolved.

Can you give me a specific example from your tree so I can check it?

 

Best Regards,

Naty / MyHeritage Support Team

 

 

Naty Rabin
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3
RE: Changing Names
Nir Sharony
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Hello Thomas,

The scenario you described is a known problem which should be fixed in the next few days. Thank you for reporting this. 

Nir Sharony

MyHeritage team

Nir Sharony
Ramat Gan
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4
RE: Changing Names
Robert Barham
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Thomas Kunetz wrote:

Hello all.

 

I have an issue with one of my relative.

 She had 2 children with one man. Was never married and is separated since.

So in the tree, the children have a different name than the mother.

However, whenever the mother is referenced in emails, notifications or any other sort, her name is changed to use the father's name.

 

How can we forec the system to use the only name she ever got ?

 PS : I am only using the web version as FTB is not (yet) available for Mac :(

Thx.

Hi Thomas,

I've just asked tech support about this. I understand they're experiencing quite a backlog at the moment, but they will get back to you as soon as possible. If I find a solution before that, I'll post it here as and when I have it.  

 

Robert Barham
London
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5
RE: Changing Names [2]
Thomas Kunetz
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Thx Robert.

 

Tom.

Thomas Kunetz
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