What does it mean, there is a 5,000 merge limit? I have almost 33,000 people in my project and have been a member for three years. How do I know how many merges I have done? My merge button is no longer available and I have uninstalled and reinstalled the current version of the software. Without merge capability my premium membership is worthless!
I upgraded to a Premium account several weeks ago but I am no longer able to merge Smart Matches? My whole purpose of upgrading was for this ability. Is there a limit? If so, then what's the point of upgrading?
So, my family got a premium subscription in order to merge smartmatches, which is an awesome feature. But I'm learning now that a tree you edit in the software doesn't sync back to your online, shared tree. It's a separate tree.
So now I've got one tree that my family has been collaborating on (online), and my smartmatched tree that I editted in the software. And they're separate. The two coolrst features MyHeritage has (collaborative tree-building and merging smartmatches) are mutually exclusive. How incredibly frustrating!
You can't smartmerge on an online, collaborative family tree - and you can't collaborate online on a smartmatch merged family tree. It's maddeningly frustrating.
MyHeritage really needs to stop developing the software and focus on making the website full-featured and awesome. Dividing your efforts between both is resulting in two disappointing products.
dziękuję za zgłoszenie. Jednakże poszukiwania krewnych znajduje się na naszym forum genealogicznym pod spodem tego Forum znajdzie Pani link. Tam jest dział Poszukiwanie krewnych - poszukiwany, poszukiwana - proszę tam dodać swoje zapytanie.
Thanks for acknowledging it is a software issue. If it helps, I have this problem also and here is what I tried (unsuccessfully).
I did a complete uninstall including removal of all FTB files in the Program Files (x86) and Program Data directories. I renamed the MyHeritage directory. Then tried a fresh install of the latest version and started it to create the myHeritage directory. Then I closed FTB and copied my .zed file into C:\...\MyHeritage\Nishimura\database\Nishimura.zed. I then restarted the program and opened the project. I am still not able to merge even from a site that I am a member of.
Let me know if I can help by running some test cases as a Premium user, or if you want someone to test a patch or revision prior to general release.
I must have recently hit my smart matching limit. It would have been nice to know that there even was a limit in the first place. I would have considered this when deciding whether or not to upgrade to a PremiumPlus account. I've also wasted a lot of time trying to figure out what was going on through the forum.