I have to ask the same question as Karl Erik "what technical reason are you referring to....and it worked before, why not now.
I am not expecting to see the whole tree at one time as you indicated. I am only expecting to see either 3 or 4 generations according to which way I set it. I am just expecting to see the same generations on my husbands side as is shown on mine. Instead he has the leaf that has to be clicked in order to see his side at all, making my side disappear. If this is the new change you have made and I am stuck with it just tell me and I will waller in my disappointment and probably not visit my site.
Refresh me on how to do a screen shot and I will send it to you...thanks Joan
'Joanie'--when I sent the screenshot attachments as a Forum reply, I did not see them, so I also sent them as attachments to an e-mail via my yahoo account to email@example.com, hoping that would work. Good luck!
Can you each please mail me at firstname.lastname@example.org a screenshot illustrating the issue with the view that you are not satisfied with.
To take a screenshot, press the Print Screen key on your keyboard; it is the key labeled as “PrintScreen” or "PrtSc". This will copy an image of the MyHeritage screen to your clipboard. Once you have done this, click the Windows Start button in the bottom left corner and run MSPaint. It should be under All programs > Accessories > Paint. Once it's open, click Paste from the Edit menu, or simply press CTRL-V. Now you can save the screenshot as an image file and attach that image to an email and send it to me.
I will look into your request and forward it to the development team for consideration.
Esther....after several conversations about the addition of the leaf which lets me view only one branch at a time, I sent you two screenshots, one of Herb's branch and one of my branch. these were sent on February 14....more than two months ago...and I never heard from you again. If this is your new plan for viewing our trees and not just something you are working on, please just tell me so and I will console myself to the fact that I no longer have interest in the manner in which the tree is viewed. This will be difficult for me because I have worked for more than two years building and researching and found the My Heritage site the most exceptional way of displaying family trees. I do not like or enjoy the way it is viewed now....would just like some kind of answer to put it to rest in my mind....thanks...Joan Taubin
Thank you for writing to us, and for sending me the screenshots of this issue.
As I explained to you then in response to your screenshots, we are sorry, but for large trees, we are just unable to show the whole tree at once, or even two equal sides of the family. We have recently changed the algorithms determining where trees are pruned in the tree, and what can be shown at once. We apologize greatly for the inconvenience, but hope that you will continue growing your tree nonetheless. All that you have to do to view the other side of the family is to click on the leaf for that branch.
I have sent you 3 screenshots last week concerning these errors and errors that came with the newer presentation of the tree, but still I do not have any confirmation from you if you received them or not!
Hi Karl-Erik Lonnkvist--Esther asked me and 'Joan' to do the same. I did not see the attachments on my reply on the forum, so I also sent the screen shots as attachments to a regular e-mail from my yahoo account to email@example.com.
Yes, I saw your conversation and I really hope MyHeritage can admit that there have been a change that made the tree difficult to read AND that several severe errors have been implemented in the veiws.
Had several conversation directly with MH this week, and sent many examples of errors. Some have been accepted as errors, others am I still waiting for a replý.
Those examples I sent thursday and friday, I have not got ANY respons of, even after that I tried to send a reminder.
Hopefully, the silence is a good sign, that they realized the mistakes and corrections are coming.
Hi Esther--Thank you so much for your reply. I have attached: 1)an image of the family tree as it appears on-line on the Munch Family History Site at myHeritage.com and 2)The same portion of the family tree as it appears on FTB and which I was able to see on-line some months ago and which I hope myHeritage will reinstitute as a view option of the on-line tree. Thanks again for listening to us!
We have not changed the search function on the online family tree. You can search for ANYONE in the online tree by starting to type their name in the search on the top left of the tree. Any names with the string that you are entering will start to show up in a list.
Please note that we did prune the tree shown online before as well. That is not something that has been changed.
Okay, I am just a stupid old lady and I am probably missing something. I went to the Family Tree page classic view and happened to alight on*Guillaume de Male dit Malinez*. I typed in my own name (Jany Ingrid Muench) in the search function on the List section, both with and without asterisks, clicked 'find' and nothing at all happened! (I use the asterisks to alert visitors that the person has a Note in the Notes and Sources section, which can be reached through 'People'. You promised a direct link to Notes and Sources from the Family Tree page two years ago!). What am I doing wrong?
I'm mailing with your support team from 6.1.2010 and I'm glad that your team, had listen my issues about special czech letters in searching in Genealogy center.
[Ticket#2010010510000602] Czech letters in search [Czech] [P11]
Now can Czech a Slovak users use their native language to search letters ĚŠČŘŽŇŤ for imagination, NOT :))
Still it didn't find me or anyone else who is starting with these letters. For example I and half of my family not exist :((((
I try just now to search my name without diacritic: stanislav rabek and ..... I'm not. With diacritic ... I'm not.