Hi Rosa,

Please try to download and install the celebrity toolbar from this link and it should work this time:

http://www.myheritage.com/FP/FamilyTreeBuilder/celebrity_toolbar.exe. 

Hello,

Please copy the link and paste in the URL address bar in your web browser.

This will allow you download an EXE file. In order to to install the toolbar, please run that file.

Thank you,

Naty

MyHeritage.com Support Team 

Hi Davian, 

Thank you for writing to us.

At this link: http://celebrity.myheritage.com/face-recognition 

You should see the option for either a celebrity collage, a celebrity morph, or a look alike meter. 

Once you click on the, you will see the face recognition form where you can upload the photo that you wish to perform any of those actions on. 

We have not changed any of the functionalities, just the design of the page.

Best Regards,

Esther / MyHeritage Team  

Hi Doug,

Thanks for writing to us.

Here are some tips to help you get the best possible Face Recognition results:

1. Use a large, good quality photo. Good photos are typically larger than 100KB. But if your Internet connection is not very fast, avoid huge photos that are several megabytes large.

2. Photos from webcams and mobile phones are sometimes not of sufficient quality for Face Recognition. If no faces were found in the photo you uploaded, try using a better quality photo taken with a digital camera (or use a scanned printed photo).

3. The face or faces in your photo should be frontal, i.e., facing the camera. Faces appearing in profile will not be detected. The face or faces in your photo should also be straight. Faces at an angle skew the results and make Face Recognition less accurate.

4. The faces in your photo should be fairly large, so it is best to use a photo featuring one person or a few, rather than a group photo with 10-20 people in it, where each face is rather small. Note that's it's fine to have more than one face in the photo, Face Recognition will run on every face that was detected.

Please let me know what else I can do for you. 

Best Regards, Esther / MyHeritage team 

Hi,

I am not sure I understand what you would like to do exactly.

Could you give me some more details please?

if you want to use the Celebrity look alike took,

click on the Celebrities & Fun link at the top right of the screen.

Regards,

Noam \ MyHeritage Team 

If you upload them to your Family Site,

the faces will be recognized,

and you can see tagging suggestions if you go to the Photos and videos page,

and then to the tag people page.  

Regards,

Noam \ MyHeritage.  

thanks for these tips