My mother was born in Scotland from Scottish parents (way back). My father was born of a Scottish mother (also way back) and an Irish father (harder to pin down). When I got my 23andme results I got the expected 90% British result. The rest was a smattering of Northwestern European DNA with a .2% being Finnish.
I uploaded my raw data to your site, while I considered whether or not I wanted to join. I got a lot of weird results. I did get around 70% British. However, it's very unlikely that I'm 17% Scandinavian and almost 10% Finnish as your ethnicity estimate would have me believe. There is also no way that I'm 4% Greek. Could you please explain how your results can be so off from both my family tree and 23andme? Has there been an error? You're using the same raw DNA sample. I'm very confused.
It would be nice if you answered here how this could be, just from a scientific standpoint. I have found many posts like this with a suggestion that the issue be handled privately. This doesn't really help any of your customers understand what seems to be an error.