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another wrong result
Anne Simonnet
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My result show no Italian DNA whatsoever. My mother is italian from both side of her family, with Italian names, and family still leaving there from Milan to Calabria.
I was expecting some "surprises" ,DNA you would not expect to have and was ready to embrace those but it is purely impossible not to have any (0%) of Italian DNA. A mere 10% would have raised suspicion but 0% is simply inexact.
 
Was there a mix up at the laboratory or shall seriously doubt the truthfulness and accuracy of the results coming from your company?
Anne Simonnet
Great Britain
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2
RE: another wrong result
Nina Albonico
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I had this exact issue. I tested my daughter, who's about 20% Italian. MyHeritage brags about being able to tell Italians Sardinians, and Greeks apart. My daughter's DNA test showed 0% Italian, and 8% Greek. 

 

We've uploaded our results to GEDMatch, much more accurate, and free. 

Nina Albonico
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3
RE: another wrong result
Baba
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Hello Anne,

Please send any problem & questions around DNA directly to the support (support@myheritage.com).

In the title of the email place somewhere the word DNA, and this will forward quickly to the DNA support team.

Take a look on the following Post from Yehudah (MyHeritage):

https://www.myheritage.com/support-post-1125551/dna-questions-for-myheritage#posting1125551

Best regards

Remo

Baba
Ittigen, BE
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4
RE: another wrong result [2]
Anne Simonnet
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I have used that email address in the past for some query I had and the response time - if any- is actually really really poor...
Anne Simonnet
Great Britain
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5
RE: another wrong result [3]
Baba
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Hi Anne,

We must be patient with answered questions/problems because we are not the only one with it. Like in every system, the queues were processed with the first-in-first-out mechanism. And these queues are quite long, I'm sure.

My experience is, that every ticket will be answered. So try it, please. If You follow the description I've written above, Your question/problem will be forwarded quickly to the DNA competence team. But be sure, You are not the only one, too. So be patient Cool

Best regards

Remo

Baba
Ittigen, BE
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