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Cancel free trial
Desiree houser
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I tried to cancel my free trial and the page freezes. I'm only sending this for a paper trail that I did try to cancel prior to the end of my free trial. I will not be happy if I get charged. The page just freezes when I went to attempt to cancel. I logged out and logged back in to see if it had worked properly and it still shows I'm on the free trial. You need to fix this. I can see many unhappy people in the future if you do not. I also tried to call. 
Desiree houser
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RE: Cancel free trial
Baba
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Hi Desiree,

Send an email to the support at support@myheritage.com and I'm sure they will help You.

Is Your page really freeze, or is a hourglass, rolling donat, etc. working. In most of the cases, if a page freezes it's a problem on the PC, probably in the browser settings.

Best regards

Remo

Baba
Ittigen, BE
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