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Family Tree Builder on a Mac (High Sierra) using Parallel Desktop
Barry Nauta
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Hi,

Since Family Tree Builder is not working on iOS High Sierra, I installed Parallels Desktop and tried to install the application as a windows application. This fails with the following error:

 

Cannot create folder \\Max\\Home\Documents\MyHeritage

 

Clearly, the environment variable is not set correctly, it should point to the variable provided by Windows.

 

So... impossible for me to use Family Tree Builder at my Mac for the moment. Not as a native application, since the application doesn't work on High Sierra, not in a virtuialized environment, since the folder parameters are incorrectly set 

Barry Nauta
Brussels, Belgium
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RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop
Johan Schiøtz Wibye
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Hello Barry and the others in here 

Yes, frustrating, this High Sierra problem! But just as frustrating as I engaged my Samsung PC I had before converting to Mac a year ago, and My Heritage refused to syncronize with web..!  Probably (?) because last version on web was uploaded from my Mac? I hastily read something the like somewhere, but cant find it now.

Anybody here have the same / have experienced the same problem? 

Johan Schiøtz Wibye
Norge
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3
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop
Baba
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Hi Barry,

First of all, I'm not familiar with Mac and his file & directory structure, and how can map Parallels Desktop this pathes into a Windows conform path.

The path error message shows a UNC path, instead of a real path. Many PC programs have problems to interpret and follow the UNC pathes. The FTB, too. 

Is it possible to say Parallels Desktop to use 'real pathes' ?

Best regards

Remo

 

Baba
Ittigen, BE
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4
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [2]
Barry Nauta
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Thanks a lot for this reply, it pointed me in the right direction! Disabling file-sharing between windows (running in Parallels Desaktop) and the Mac did the rick, I have a working version again!
Barry Nauta
Brussels, Belgium
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5
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [3]
Baba
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Hi Barry,

Thank You for the feedback.

Your way looks like a practical way to bridge this problems.

Best regards and happy researching

Remo

Baba
Ittigen, BE
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6
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop
walther martherus
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You can make a virtual machine in parallels and make an older MacOs.

My Family Tree Builder works fine!! 

Goodluck! 

Grtz. Walther 

walther martherus
Nederland
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7
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [2]
Baba
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Hi Walther,

Thank You for Your decision. This is a practical way to bridge this problems, too.

Best regards

Remo

Baba
Ittigen, BE
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8
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [3]
Jonathan Ling
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Without being critical of these helpful posts to the High Sierra problem, having to buy, install and configure Parallels just in order to run FTB on High Sierra is shameful of MyHeritage not to fix it and quickly. 

They need to upgrade the Crossover software they use to make Windows applications run on Mac platform. Crossover have a High Sierra compatible version, so why is MyH not installing it and now before they lose more and more disillusioned Mac subscribers?

Jonathan 

Jonathan Ling
Great Britain
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RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [4]
Stephen Bartlett
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I only hope that MyHeritage is not 'concentrating' on Mac native version only (potentially upsetting many loyal customers who are waiting) rather than implementing a temporary fix using High Sierra Crossover 'in the interim' and continuing to arrive at a permanent solution with their own native version in due course.

 Very frustrating.

I also have considered installing High Sierra Parallels to resolve 'in the interim' in the absence of any real information coming from MyHeritage team 

Stephen Bartlett
Australia
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10
RE: Family Tree Builder on a Mac (High Sierra) using Parallel Desktop [4]
Manuela Forno
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Agree 100 % with you, Jonathan...
Manuela Forno
Indonesia
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