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I need my DNA results!
Rashida Keels
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I sent off my kit and I haven't got an update. I spent my money and I can't get in contact with anybody i emailed and no answer. It has been 2 weeks since I sent off my DNA kit. If I don't get an update within the next 2 weeks i want a refund. 
Rashida Keels
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2
RE: I need my DNA results!
Maria Eugenia Baiardi
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as far as I know it takes longer than 2 weeks!
Maria Eugenia Baiardi
Ireland
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3
RE: I need my DNA results! [2]
Rashida Keels
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It said it takes an average of 3-4 weeks to get the results back I just wanted to know if they received my DNA kit at least. 
Rashida Keels
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4
RE: I need my DNA results! [3]
Caitlyn Cicotte
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Can I ask how long it took them to receive your tests? I sent mine two weeks and when I track it, it says they still have not gotten it.
Caitlyn Cicotte
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5
RE: I need my DNA results!
Baba
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Hi Rashida,

Please send any problem & questions around DNA directly to the support (support@myheritage.com).

In the title of the email place somewhere the word DNA, and this will forward quickly to the DNA support team.

Take a look on the following Post from Yehudah (MyHeritage):

https://www.myheritage.com/support-post-1125551/dna-questions-for-myheritage#posting1125551

Best regards

Remo

Baba
Ittigen, BE
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