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Lost DNA Sample
Patrick Francis
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I posted DNA samples for my wife and myself on October 4th. My wife's sample has been received, but mine has not. Is there any way of confirming that my sample has not been lost in transit?
Patrick Francis
Great Britain
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RE: Lost DNA Sample
Baba
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Hello Patrick,

Please send any problem & questions around DNA directly to the support (support@myheritage.com).

In the title of the email place somewhere the word DNA, and this will forward quickly to the DNA support team.

Take a look on the following Post from Yehudah (MyHeritage):

https://www.myheritage.com/support-post-1125551/dna-questions-for-myheritage#posting1125551

Best regards

Remo 

Baba
Ittigen, BE
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