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stopping newsletters to people who have died
Alistair Montgomery
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A cousin has died. His widow keeps getting news letters addressed to him upsetting her (they shared email address). I had recorded him as dead and deleted his email from his contact details. I also deleted him from site members. She still wanted the news letters but in her name. I sent an invite under her name but it arrived addressed to her late husband. This situation must arise on a regular basis so why is there not a simple or obvious fix for this? I find this embarrising and frustrating. Can any one help? Thanks.

Alistair.

Alistair Montgomery
Great Britain
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RE: stopping newsletters to people who have died
Baba
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Hello Alistair,

I suggested to clean the thing with the shared email address, first.

So (I assume, we are on the online family site):

  • remove the cousin (already done?) from the member list
  • remove the widow from the member list
  • clear the email address in the contact info of both
  • to make sure, everything is written correctly back to the web site, logoff from the family site and clear the browser cache
  • Login again to the family site
  • verify the changes You made before
  • invite the widow as a new family site member

If this doesn't solve the problem, send an email to the support at support@myheritage.com with much info You can.

Best regards

Remo

Baba
Ittigen, BE
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RE: stopping newsletters to people who have died [2]
Alistair Montgomery
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Dear Remo,

 Very many thanks for your helpful reply. I have completed the preliminary deleting steps and will complete the rest in a day or two to give the system some safety margin.

 I also sympathised with an earlier post of yours about who picks up the mantle of our research when we ourselves have gone. I keep creating gedcoms which I give to my nephews and nieces (I have no chilren of my own) in the hope that they will keep and look at them and recieve "the call".

Best wishes,

 Alistair.

Alistair Montgomery
Great Britain
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RE: stopping newsletters to people who have died [3]
Baba
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Good evening Alistair,

Thank You for the positive feedback.

Feel free to post any problems during the step two Cool

By the way, the GEDCOM save is, of course, a good idea. I'm practice this since I've started here many years ago. I'm completing the GEDCOM save with a photo data structure and pack this all together. This periodically generated package I'm sharing with my cousin. She is managing our private family archive. So, our work is saved in the potential estate, if we don't find any motivated successors.

Best regards

Remo

 

Baba
Ittigen, BE
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