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Support
Floyd Davis
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Family Tree Builder will not accept Heritage password, even after I reset it.  Then tried uninstalled and reinstalled.  This is the free Tree Builder.  I tried the 8774323125 contact phone number and was connected to Verizon service menu. This one of the few sites that has no contact email connection.  Doubt that I will renew Heritage.
Floyd Davis
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RE: Support
Baba
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Hi Floyd,

Does the login with Your userid (email address) and password on Your family site with the browser ?

Did You set the Sync settings in the FTB correctly, in other words, did You adjust the login info there ?

Use the link Log in as a different member there.

Best regards

Remo

Baba
Ittigen, BE
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