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First Names not appearing in reports
Marc Leduc
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I recently uploaded a large Gedcom built with a old geneology software into the Family Tree Builder. I have a problem where some of the first names of individuals that are in my family tree do not appear in any reports - only the last name appears. This is consistent i.e. the first name of the same individuals are missing no matter what report I run. I have tried a number of things to remedy this such as removing the individuals and re-adding them using different methods with limited success. It seems to be happening with the lastest additions to my Family Tree Builder.  This is very unfortunate as we are planning on publishing a book with the descendants and ancestors of my great-grand-father using the custom reports available in the program. I'm hoping this bug can be resolved. I can send sample reports.
Marc Leduc
Canada
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RE: First Names not appearing in reports
Baba
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Hi Marc,

Please send an email directly to the support (support@myheritage.com) with all infos You have, screenshots, sample reports.

I'm sure they will help You.

Best regards

Remo

Baba
Ittigen, BE
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3
RE: First Names not appearing in reports [2]
Elizabete
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Hi!

 

I have the exact same problem but it's really random, some names I added recently don't appear but the same happens to names I've added quite some time ago. What can I do?

Elizabete
Portugal
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4
RE: First Names not appearing in reports [3]
Baba
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Hi Elizabete,

Are You working with the latest build (8402/8404) of the Family Tree Builder version 8 (aka FTB) ?

Are You working with dual language settings ?

Best regards

Remo

Baba
Ittigen, BE
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5
RE: First Names not appearing in reports [4]
Elizabete
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Hi, Remo!

 I'm using 8.0.0.8397 version but I'm sure it's the latest because there are no updates available.

I'm using only one language, Portuguese.

 Best Regard,

Elizabete

Elizabete
Portugal
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6
RE: First Names not appearing in reports [5]
Baba
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Hi Elizabete,

Thank You for the feedback.

Don't use the New version check of the FTB. This function unfortunately will check only the main version, i.e. 8.0, and not the build number.

So, better take a look with the browser periodically on the download page: https://www.myheritage.com/family-tree-builder

Could You install the latest available version (Build 8402/8404) and try it again, please ?

Best regards

Remo

Baba
Ittigen, BE
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7
RE: First Names not appearing in reports [6]
Elizabete
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Hi, Remo.

 Thank you so much for your answer.I've done what you told me and the problem seems to be solved. I lost some information, though, like notes I had added recently. Also, the names of all the people appear but when I open each individual box the name fields are blank and I have to insert them again. But, so far, once I do that, they appear where they should.

Thank you for your help.

 Elizabete

Elizabete
Portugal
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8
RE: First Names not appearing in reports [7]
Baba
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Hi Elizabete,

Thank You for the feedback and happy family researching.

Best regards

Remo

Baba
Ittigen, BE
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