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Postage from the UK
Iwona Bisaga
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Hi all, I just sent my sample from the UK today but at the post office they asked me what was inside (for customs purposes) and when I said cotton buds they said that it's not allowed to send cotton to the US. I then said earbuds (and put that on the form instead of cottonbuds) but I'm worried that my sample might be held on entering the US. Could anyone share their experience of posting from the UK and if you've encountered any problems? Many thanks!
Iwona Bisaga
Great Britain
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RE: Postage from the UK
alan castle
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i was told it was illegal to post the DNA sample abroad .My heritage were impossible to contact .
alan castle
Great Britain
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RE: Postage from the UK
Baba
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Hello Iwona,

Please send any problem & questions around DNA directly to the support (support@myheritage.com).

In the title of the email place somewhere the word DNA, and this will forward quickly to the DNA support team.

Take a look on the following Post from Yehudah (MyHeritage):

https://www.myheritage.com/support-post-1125551/dna-questions-for-myheritage#posting1125551

Best regards

Remo 

Baba
Ittigen, BE
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RE: Postage from the UK [2]
Iwona Bisaga
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Thank you for pointing me to the email!
Iwona Bisaga
Great Britain
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RE: Postage from the UK [3]
Baba
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Hello Iwona,

I'm sure the support, especially the DNA special group, know I way to send the sample from UK to US.

Custom administration is  often a nightmare Cool.

I will press both thumbs.

Best regards

Remo

Baba
Ittigen, BE
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