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DNA test results won´t load
Martin Cirbus
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Hello. I don´t know if i use a good forum section but... I  recieved email 2 days ago that says my DNA test results are done. When i went to the page with them, site was only loading - neverending. It shows just basic stats but when i click on the full text view with results, nothing happened. Only rotating wheel. I try to use any kind of web browser but still the same.  Only thing which is loading is that globe with percentual layout from redirect link in email. What is the problem ? Is  just server down ? And when i will be finaly able to see results ?
Martin Cirbus
Slovenská republika
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RE: DNA test results won´t load
Baba
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Hi Martin,

 

Please send any problem & questions around DNA directly to the support (support@myheritage.com).

In the title of the email place somewhere the word DNA, and this will forward quickly to the DNA support team.

Take a look on the following Post from Yehudah (MyHeritage):

https://www.myheritage.com/support-post-1125551/dna-questions-for-myheritage#posting1125551

Best regards

Remo

 

Baba
Ittigen, BE
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