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Danny Cole
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WHY cant I email these people. They take your money, do the DNA test send you a map saying this % here and there and then I cant even send them a damn email? Maybe I should have chosen one of the othwer sites. Then just send me random BS emails about this coule be your relative one was Linda Carter, thats right Wonder Woman, really? C'mon - VERY disapointed.
Danny Cole
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RE: Email
Masha
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Dear Mr. Cole, 

It is possible to contact us at anytime either through our Help Center or by sending us an e-mail to support@myheritage.com.

Please be advised that DNA Matches are calculated by using different parameters, shared DNA percentage, shared segments, largest segment. When the DNA match percentage shows less then 1%, it means that the probability of you being related to this certain person is very low. To learn more about the DNA Matching system, please click on >this< link to our Help Center.

Kind Regards, 

Masha

MyHeritage Team 

 

Masha
ישראל
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RE: Email [2]
Patricia Marjoribanks
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Masha,

I tried the link you suggested and got nothing.

Patricia 

Patricia Marjoribanks
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RE: Email [3]
Masha
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Dear Patricia,

I have sent you a detailed e-mail with the above mentioned information about DNA matches. 

Please check your inbox. 

Kind regards,

Masha

MyHeritage Team 

Masha
ישראל
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