I'm actually digging through the forum for open/pending questions/problems. And I've seen, there aren't any answers to Your Post.
Allow me the question: Does the problem You described still exists ?
yes it still exist. I have only got on family book done since I posted and haven't been able to get another one. Keep getting the error message
Thank You for the feedback.
In the meantime I produced a family book on my site with near identical count of persons. After a longer time, approx. 1 hour, the book was generated as I configured without any error situation.
Did You try it today ?
Did You try it with another starting person ?
yes I tried it again this morning using my Mother. That was 4 hours ago says it still working. The one i tried last week finally said
Error!Please generate the family book again
I attached a capture below.
Ok. So let's be patient.
Depending on the selected options for the book it is absolutely possible that the duration could be long.
I deselect all but Ancestors only, because I want to see a result as soon as possible.
If the book generation ends with an error again, please give me a feedback.
I will the forward this problem into our moderator channel directly to the support.
the last two were with just ancestors nothing else
Thank You for the feedback. Something seems to be wrong with big books, I mean big trees and full option book report.
I will forward this issue into our moderator channel directly to the support.