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14-Day Trial Problems
Liz P
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I just wanted to send a special thank you to Warren from My Heritage. I had signed up for my 14-Day trial and when I went to cancel it using the instructions that the email gave me, I was unable to cancel it and was then charged for the annual subscription. When I called customer Service, I received a call back from Warren who was awesome and helped me get everything sorted out. I really appreciated him helping me get that taken care of and wanted to make sure that you guys know that the customer service was great!!
Liz P
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RE: 14-Day Trial Problems
Raymond Johnson
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Same thing has happened to me but with different results.  We canceled the service but they still billed us.  We have met with the bank and will retain a lawyer to get remediation.  
Raymond Johnson
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