I am also having the same issue. When printing a family book online I no longer get pictures with the book. I use to.
When using the offline Family Tree Builder I get most, but not all of the profile pictures printed out next to people in my tree.
This is very frustrating!
I'm actually digging through the forum for open/pending questions/problems. And I've seen, there aren't any answers to Your Post.
Allow me the question: Does the problem You described still exists ?
Yes the problem still exists but sometimes I do get the pictures to appear in a book so it seems to be hit or miss
As You can imagine, facts sometimes ok, sometime not ok are very difficult to investigate.
How long ago did You try to create a family book ?
For my point of view it is impossible to investigate. So, we have two options:
What of this options do You prefer ?
The strange thing is, that I don't have any problems, and I'm on the user end, too.
But anyway, to prevent a q&a ping-pong here, I will forward Your problem into our moderator channel directly to the support.
Hello Vitaly. I have the same problem when generating a book. As Sheila said, until recently the picstures were appearing, now they're not.
I generated the book again (over an hour ago). It still has not arrived!. I want to see if the pics are there
Hello. My mame is Michele. I have the same problem as Sheila. Please let me know if you find out what the problem is.
I see that this looks like an old problem.
I have the same problem with three books that I have just printed. It is dissapointing that it takes months to resolve an issue!