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Photos Missing in the Charts
Honza Svoboda
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Four of my last 6 diagrams (charts) do not contain photos of the persons shown. 2 diagrams do contain them. I did not change any of my settings, which say put photos in the diagram. 
Honza Svoboda
Česká republika
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2
RE: charts
Dean Aston
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Dear Mr.Svoboda,

Thank you for your post here on the forum.

Please write to support@myheritage.com from your registered MyHeritage email address explaining the problem you are facing and a friendly representative will contact you at the first available moment to look into this for you.

Kind Regards,

Dean,

MyHeritage Team. 

Dean Aston
Israel
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3
RE: charts [2]
Honza Svoboda
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Hi Dean.

The problem relates to the charts. Sometimes the chart is with the photos, sometimes not. I do not change any settings, I always want the photos to be included. Look at my finished charts and you will easyly find the examples. 

Best regards

 

Jan 

Honza Svoboda
Česká republika
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4
RE: charts
Jan Haase
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We have exactly the same problem, can someone help us please?
Jan Haase
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5
RE: charts [2]
Dean Aston
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Dear Mr.Haase,

Thank you for your post here on the forum.

Please write to support@myheritage.com from your registered MyHeritage email address explaining the problem you are facing and a friendly representative will contact you at the first available moment to look into this for you.

Kind Regards,

Dean,

MyHeritage Team.  

Dean Aston
Israel
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6
Re: charts [3]
* felizitas *
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Dean Aston wrote:

Please write to support@myheritage.com from your registered MyHeritage email address explaining the problem

Hi, Dean,

I just do have the same problem as well as many others German users do. I have told the support about this problem asking for help starting in October 2016 and I wrote again in January 2017 and again April 2017, but nothing has changed about that problem yet. Could you please see to it, that this problem will be addressed, finally.

Thanks,

* felizitas *

* felizitas *
Berlin
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