I uploaded and new tree gedcom file last week, easier that entering updates, but now when i look at DNA matches it shows no surname matches or Smart Matches. The new tree has all the same data as the previous, plus a few extra branches. Did i miss a step in getting these to match up? When i pull up myself in the tree it has the icon showin DNA results.
I have a prettty extended family tree and I basically know where I come from: a mixture of eastern and Western Europe. But the DNA test I’ve just done is saying I’m almost 50% Balkan. I just wonder if it’s possible if it’s actually some kind of middle European blood? For example Croatia is in Balkans region but its people came to that place from region of Poland, north Czechia and east part of Germany in VI century (even Polish and Croatian languages are very similar).
Activated kit on line and sent back samples at the beginning of December (have postage receipt) but according to tracking online - sample not even listed as arrived in Lab yet after almost 2 months! Why would that be?
I would like more information about where my sample is currently please...
Besides my family being mostly Italian from Sicily/southern Italy, Irish is a significant portion of my family from my mother's father's side, however, it's not showing in my dna ethnicity estimate, yet my dna matches show so many Irish last names and people living in Ireland as well as the United Kingdom (which is also not in my estimate). Another thing that was missing is Greek, which didn't make sense since my family's from Sicily and southern Europe, and other tests have shown a significant amount of Greek. My brother has taken the test from different sites and his was more accurate and confirmed all of what's missing from mine, from Irish/UK to Greek, and a much higher percentage of Italian. On one test, my brother took, it showed mizrahi jewish, I got a significant percentage from west asia but 0% Jewish and more generalized higher percentage of middle easten when combined compared to my brother's. Since the middle east and west asia overlap each other, it's about 20.3% for me when combined, while my brothers was around 8-13%.
Rundown of things wrong:
Much lower percentage of Italian compared to my brother's various tests.
No Irish or even UK esimate despite mother's father being part Irish (that you can tell by features) and many dna matches showing Irish and British last names.
No Greek estimate, which was blatent in tests my brother and other family members took that I have matched dna to.
Higher percentage of west asia and bigger middle eastern presence while missing Jewish estimate.
Compared to others I've seen on youtube who took the same test their DNA pointed to specific countries, my test was extremely generalized and vague.
Things I feel they did get right:
Many of the regions that were present in my brother's estimate were also in mine, despite the large percentage differences.
Não consigo perceber como é que eu sou apenas 3,6 % de origem negra sendo que o meu pai é de Angola e segundo o que sabemos a minha bisavó era negra.
O ADN como o recebemos não deveria ser uma divisão igual de cada familiar?
Hello, I got and e-mail saying that my 2 kits would arrive between 4 and 6 business days, but it has been 10 business days and my kits are already in my city, but they don't come. What sould I go? I tried sending e-mails, but got no response.
Hi, I've posted my DNA sample the moment the kit arrived November 15th in the UK. Have put on a 1st class stamp before putting it through the postbox. Now it has been almost a month since I've posted it, and the DNA tracker hasn't changed since. Does it usually take a long time to deliver a package, or is it because around this time of year it is busy. Has my package already arrived or has it not arrived yet? I like to know. Please reply back as soon as you can.
Hi, I'd like to know if there's any chance that my DNA results were those of someone else...
I was born in France from 2 French-born parents (whose parents were also born in France)... yet I seem to have 0% French in my DNA results... at first I thought that was probably because France doesn't seem to be a category itself among the ethnicities... but then I realized that my results say I am 0% West and Northern-European! What?
How can I be put in touch with someone at MyHeritage to clarify? This has me questioning the accuracy of the test...Thanks!!
The use of the term "Unknown" in a Family Tree is an unfortunate word which might cause distress or upset when a person does not wish to be named on the Family Tree. The system defaults to "unknown" whenever no name is entered in a particular block and then goes on to show the children's surname as "Unknown" in subsequent reports. Maybe it would be better to allow the owner to enter their own word in this box such as "Private" to avoid any offence or upset.
After one of aunts and grandad died, my cousin was later adopted by my other aunt. How would I connect the adopted connection to my family tree without it being demonstrated as a duplicate of the same person?
Hello. I did 23andMe a couple of months back. I have downloaded my raw data to my iMac. It shows up on my desktop as a zipped file. When I click to unzip it (my iMac does this itself somehow), it downloads the info to my desktop as a .txt file. HOW do I change it to the ".gedcom" file required by MyHeritage? I really want to incorporate the data with my MyHeritage data. Thanks for any help!
I have updated my dad’s email address in his family tree profile. But for some reason, his new Myheritage account login using new email address does not display our family tree. I suspect he can only view our current family tree with his old account. I tried removing his new email address and noticed it is always tagged to old email address no matter how many times I’ve removed it.
I have deleted his his new account and would like to delete his old account then planning recreate a new account. However old email address has has been disabled so we can’t receive the password reset email sent by MyHeritage. So in a way we are unable to login using the old email address. So how do I delete his account without logging in?
Please help! Been struggling on this for so long! Thank you
"Track DNA kit" shows me that my kit has been ordered, but it has already arrived on 19th September. I have activated my kit, sent it back more than a week ago, but I still can't see if it has been arrived to the lab (our postal tracking system showed me that my package has arrived to the country). Is it normal?
My sons DNA kit has been say Raw Date Produced for the pass 3 days. I have called support a couple times and they keep saying within the next 24 hours it will be avalaible. It's been 72 hours. PLEASE HELP ME GET MY RESULTS TODAY
I ordered 4 DNA kits, I sent them out through DHL on September 11 from Macau with MyHeritage Commercial Invoice and Declaration Letter along with the package to ease customs declaration. The package arrived in Houston on September 14, 2018.
DHL tried to deliver but "Delivery attempted - consignee premises closed", and then "Address information needed; contact DHL".
I contacted DHL providing the same address and phone number, as written in the Commercial Invoice provided by MyHeritage.
And I also contacted MyHeritage support, which adviced me to contact DHL (which I already did...).
Now I am stuck, felt helpless, there is nothing I could do, as DHL tried to delivery and seems the address MyHeritage provided is not reachable, it makes me doubt if the whole process is a scam.
I really hope that what I felt is wrong, please somebody help me out with this issue!