Thank you for those links but they are for me to ignore smart matches in other trees, my question was how to a stop a tree being scaned for smart matches with other trees, so that others do not get smart matches with my tree?
To turn off SMartMatches for your tree's within your family site you will need to move your mouse to your name in th eupper right hand corner of the screen and click on the little arrow next to your name. From the menu that appears you will need to click on "My Privacy".
You will then be taken to your privacy settings page where you will see to the left a list of site names where under each you will have the options "Access" and "Content". You will need to click on "Content" where you will then see to the right appear a list of all the tree's you have within the site.
From here you will be able to unmark the settings for SmartMatching for that specific tree as you will see in my test site and trees screenshot.
Aston is to be commended for his numerous and curteous replies to posts. It may be the case that direct communication with Michi is a prudent means of determining the exact details of her problem before hazarding a "solution". Let us hope that when her problem is solved, and if it proves to be common, he will sumarize the results for us here.
I am new here. I uploaded my gedcom, over 10,000 people. Smart matches has been working on this for thirty hours now. What is going on? I expect that with a fairly large sized set as I have, it might not get done in five minutes but this is ridiculous.
Also, I bought a premium account. I filed a support message, got a ticket, but no response...waiting over a day.
Normally it takes several days for me (and I only have a few hundred people in my trees) - but, on the other hand, I don't have a premium account.
However, for the last few days, I've been getting a message, that the servers are processing smart matches for my trees, and that I should check in a while... Well, checking in a while I get the same message. The day after... again. And the day after... again the same message. And so on.
Therefore I think smart matching must have been disabled or the servers are not working or something like that...
I also have been getting messages that the servers are processing smart matches for my trees and that I should check in a while the day after day. Could you please do something that the system would be working again. I have a premium account and I am paying for using this system and I am very disappointed that the system is not working right.
I am pleased to see that others are getting the same message as myself. I am also getting a message "Smart matching is updating please try again later" or words to that effect, and until it is sorted the system will not Smart match....When I rang support, I was told that MyHeritage made an alteration to their servers about Smart Match..but I suspect this has really caused trouble for users. COME ON MYHERITAGE sort this mess of your making out!!!!!
And still no improvement, and still no answer from anyone of the MyHeritage team. They have messed up the SmartMatch synchronization several moths ago and still have not fixed it. Some of my trees have not synced SmartMatches from the website into the Family Tree Builder since January, even though I can see new SmartMatches on the web.
For some reason I get very few smart matches for my "big" tree (1500 matches for 8000 individuals) even though I know there are plenty of matches out there.
I recently uploaded a smaller fraction of that tree and in a few weeks I had over 25000 matches for a tree of 1000 people (almost all of them from the bigger tree with few matches).
It seems like my bigger tree is out of the loop...?
Splitting and merging trees is however a hassle. I have software with better dublicate handling capabilites than MH/FTB but there's still a lot of tedious work to do and a lot that is lost in translation...
sorry to say... but ignoring the tree from your side does NOT mean that the owner of the other tree is blocked or alike.... your info is still being shared.... you, yourself won't get matches from this tree but your counterpart will still receive possible matches... I had the same problem and it was very frustrating ....therefore have deactivated this option..... good luck Hannelore
Whilst you may have your own family site privacy settings in place so as not to be public, this forum owned by MyHertiage is actually a public platform that is accessible by all who wish to view it. All forums on all sites are this way.