If a Smart Match matches a person on my tree, but some of the information (birth date, birth place, etc) is--as far as my research goes--wrong, do I still Confirm the Match? When the other person receives confirmation, don't they then assume all their info is correct? I'm confused.
I have learned a lot from the Matches, but I also see what looks to be a propagation of the same error, over and over again. Wouldn't it be more helpful if there were some device to alert others that the Confirmation isn't confirming ALL their info?
I used to alert to wrong info in the comment box, but after no acknowledgment let alone correction, I stopped. I NEVER do a copy directly into my family tree, but ALWAYS enter info I trust manually. As for others copying my info, they do so at their peril, although I try to make as sure as possible that my info is correct.
The message "Could not save match to tree. Reason: incorrect type of id (must be either string or MHPersonNodeId): NULL (500)." shows when i´m trying to add new findings in Smart Matches -What does it mean and why can´t I add these new matches? -What can I do to add these new matches automatically -or must I handle the new findings"manually" by my self and add them "one by one" in my tree? / Ingela Wijkström (Västerås, Sweden)
Is there anything inherent in smart matching--besides due diligence on the part of the community--that keeps errors from propagating through trees? If I add a wholly fictitious person to my tree, will anything keep it from being copied and recopied and coming back to me as a "smart match"? In other words, should I treat smart matches as anything more than hints?
Very often I find 2, 3 or 4 matches for one person in the same three. This problem startet with the new functions - copy and discoveries. It would be nice, if you where asked when close similaryties occurs - Christian/Kristian is one examble.
Probably will say I have to pay for this. Well will find out I guess. I was notified I have matches for my trees. When I want to confirm them, all 4 of them out of 8. I click to confirm just to find out another of LDS is a paid subscription. I can't afford to pay so what do you do? Do you just take your tree off?
I have sent thie some message on 20.4.2016 with the some enclosers. but answers was not sent. I compare it with MH members which have FTB version 7. Version 7 is OK.
As for me, I think, that is problem somewhere in program. Work on version 8 and repare it, please. This version 8 has many next problems. I have sent to MH a lot of problems what I found. Without answer.
Now all is OK. You made changes in version 8 of FTB. Yesterday I started FTB and Smart matches was not. After a moment FTB wanted to synchgronised. After synchronisation Smart Matches was OK. Number of version of FTB was not chaned. Mistakes in program was repared. Thats all.
You see, all my live I was IT specialist and project manager in computering technological processes. I have ended technical uuniversity in 2 specialisaton. In the meantime I recognize where is problem. I was await this answer.
Two weeks ago "Smart Matching" no longer added information or close relatives to my tree upon confirmation. The feature accepts the match as complete but no new information or close relatives are posted to my tree.
After a few emails were exchanged with Tech Support the problem was identified as a "Bug" and my issue was logged.
Today the problem expanded. I can no longer edit or add information to anyone in my tree. When I attempt to do so I get an "Error" message, advising me to "Try again later". This new development has lasted throughout the day.
I use MyHeritage online rather than FTB due to past data loss.
Can anyone advise if there is anything I can do to remedy or work-around these problems?
Dean I rec'd your email. However I am concerned when having my smartmatches turned off on Builder, they should also be turned off on the on-line side as well. What is the point of turning off in 1 place, and available on the other. This is not right!