In FTB, when right-clicking on a person and selecting "relation" to open the relationship calculator, the result is in text. For example :
A is the daughter of B
B is the sister of C
C is the husband of D
D is the brother of E
E is the father of F
and so on. While this is useful in some ways, it is not easy to see whether A and F are what I would call "close" or "distant" relatives - whether they are actually blood relatives or related by marriage. I would really appreciate an option to show the relationship graphically. Names would not be important (though some users might prefer them), so something like dots joined by lines, where a single dotted horizontal line is a marriage, a solid horizontal line a sibling, and vertical lines show descendents/amcestors. The above would look sonething like (forgive the poor representation, as I am limited to typed characters):
I inserted the letters for clarity, but all I am asking for are dots to represent the people. maybe pink and blue to indicate sex. Looking at this digram, I can see MUCH quicker that A's parent's sibling's spouse's sibling's child is F, than I could in the text format. I can also quickly see that A and F are related by marriage, not blood.
Given that your program has already calulated the information in text, converting it to the diagram should be easily programmed.
You could widen the realtionship calculator window and add the diagram to one side of the text/memo box.
What it is doing is that it is disallowing any query to be posted on the site. It just displays a loading message and nothing happens...
Your older method of contacting customer support was functional and response was also good.
I wanted to find out how to nest a photo album into another album. For example, I make a grandparent album, under it make parent albums and under them albums forall the children. Automatically all photos would get loadedin thecorrect place.
I am unable to find out how to nest an album within another. Something akin to a tree structured directory/folders
Please guide me how to do it,
And in case the faciliy is not there, please buildit in.
Not just occupations - there are a whole lot of database fiields that do not appear merge when smart-matched, in fact, it seems that most do not. Surely, when merging, ALL fields in the match should be available for comparison and copy?
I note that your website for FTB still advertises smart match technology, even though this no longer works properly in version 8.0. I have just downloaded build 8225, and clicking on the green circle on a person's tab gets me a statement that there are "35 smart matches" for a person I recently added to my tree, but none of the matches show up, even after clicking "update now". However clicking on some people, that I have previously confirmed matches for, sometimes does show the matches. FTB has a bug!
There are instances where you see the Smart Match indicator but when you go to check the matches there are none.
The reason is due to a lag in processing Smart Matches.
When you type the information into your tree, we check to see if there are matches "ad-hoc" or "on the fly".
If there is a match, the green icon appears to indicate we've found a preliminary match.
The actual matches usually take a few days to be processed, so if you go to check your matches right away you won't see any, but ideally you should get matches within 2-3 days, and with large trees 1000 persons, it may take 4-5 days.
No, it has not helped. You miss the point. I click on the green indicator, and go to the smart match page. I get a message at the top of the window saying "Retrieving smart matches for <whoever>". A few seconds later I get "There are <xx> Smart Matches for <whoever>" but THEY DO NOT DISPLAY in the bottom of the window. Pressing the "Update Now" button just repeats the whole process, but they still do not display.
I have attached a pdf with a screen shot showing what I mean. On the attached file shot, there was a "Show the additional 7 Smart Matches" option, and when I clicked that, then the 7 additional matches appeared, but not the other 9. However, that option does not appear with many of the smart match pages - for example, I have an ancestor with 35 matches, but none show, and there are no options to select (ncluding no "Change Smart Match options").
I have looked through the options, and do not find one for not showing previously confirmed options - that may be the cause - is there one? But I don't think that is the problem, as one of the 7 additional matches in the example has been previously confirmed.
From your reply, are you saying that we have to click on the green icon, and then wait a few days for the matches to come through? The ones I am complaining about are people I have had on the tree for a couple of years, and have previously seen smart matches for (using version 7 of FTB, not version 8) but I did not work through all of them.
Thank you for your detailed reply and the Pdf you kindly provided.
I have now pushed your family tree closer to the front of the generation queue and I would like for you to now go back and click on the update button and let me know if this has helped resolve the issue for you.
Thank you for your reply and I am happy to hear that you are back on track.
If you should experience any further problems and you are unable to find the answer you are looking for on the forum or via our Help center then please do not hesitate to contact the support team from your registered MyHeritage email address to email@example.com.
Suggest that you update Scottish records eg. Census - there are records after 1861. Please make it clear before people sign up that your Scottish records are limited and when a search is made for Scottish genealogy sites your name pops up. Misleading
I would like to see the Apps page of your main site modified with a user choice of downloading either Version 7 or Version 8 of Family Tree Builder. This option would be a life saver for many of those who have reported and complined about failures, loss of function, and loss of data. The injured could recover function with backup files, while the bloodied but unbowed could bravely soldier on.
Personally I have not seen any geolocation or location matching functionality in MyHeritage. From the sounds of what you guys are saying it seems like you have it? Odd!
If I create a "family book" via the chart generator, the same place will be listed 100 times in the appendix with slightly different formatting (abbreviations, postcodes being added, more or less specific version of the same place name, different language variants of the same place name, typos, etc...).
I was actually going to suggest they add something to sort all of this out.
I intend to go through 2000 records and reformat the place names manually.... *sigh*
I do support suggestion of Graeme. Current data set let to register places of living, birth and death of currently available countries. However historical countries (and flags) shall be available as well.
Possible solution is to give access for the users to edit country list.
Alternative solution is to keep curruent country set as master country list and let the users to create own custom country list.
Names of places should be as they were at the time of the record that the event decribes, thus they will correspond with the original, as part of the data set of that place should be it's geolocation (Latitude & Longitude) and a date range that it was callled that name
In version 5.x we had a very great treeview (next to the list). Since version 6 or so its no longer there.. why leave out this practical navigation method? I'm still working with version 5.. waiting untill it returns..
Excellent question. In version 8, there are a number of additional things left out, for example the tree consistency checker, Translation wizard , GEDCOM merge, ToDo task list, and all 'save' functions (especially "save as"). It is a pity that MH does not think it necessary to warn its customers when they bring out a new version that does not do as much as the replaced version. I upgraded without even thinking that I would lose some very important functionality. What programming company EVER does that? I regret having upgraded, as version 7 no longer seems available.